What does the Client hope to achieve with Call Manager Express?

Lee and Thompson are a 30-50 strong team of Solicitors and Lawyers who required a more flexible and integrated office voice solution.

What was the aap³ solution?

aap³’s solution was to:

1. Establish the current status onsite with Lee and Thompson by surveying the site and understanding their objectives.
2. Create and get agreement on  a design
3. Stage,  install and test  the equipment.
4. Configure the equipment according to the client’s specification.
5. Migrate the clients old system to his new system.
6. Train client in basic system administration
7. Troubleshoot

What were the benefits to the client?

The business benefits to the client were:

1. A cost effective and timely installation
2. Client was able to discontinue an old and costly voice system
3. Client was able to get access to a new flexible voice system with extra functionality which help make his teams of solicitors and lawyers more productive.