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  Tuesday, November 18, 2008  

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Case Studies
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Main » Sample Category 1 » Case Study Details


"Additional technical support quickly makes an impression"

Client: IBM
Size: Enterprise
Location: UK

The Business Problem

IBM Desktop support team needed addition manpower

The aap3 Solution

Two new PIER engineers have been added to supplement support team and have already impressed their new colleagues and customers.

The aap3 Value

Our PIER engineers are selected not only for their technical knowledge and ability to quickly diagnose faults and solutions, but also to understand the customer's requirements and priorities.

Return on Investment

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