‘Service Management Professionals on demand’
aap3 have a pool of internal and associate expert resources with extensive knowledge and experience of ITIL, CobIT, ISO20000 and Project Management. This service is designed to provide our clients with a flexible and accelerated resourcing solution during surges in demand and/or during periods of planned or unplanned extended staff absence.
aap3 typically provide the following roles:
- Head of Service Management
- Service Delivery Director
- Service Delivery Manager
- Service Architect
- ITIL Process Consultant
- ITSM Toolset Architect/Consultant
- Project Managers
- Practitioner level Managers/Analysts i.e. Change, Service Desk, Incident, Problem, Service Level, Service Asset & Configuration, Availability, Capacity, IT Service Continuity, Release & Deployment
